Contact Us

At Joystar we love to hear from our customers and brand supporters. You are always welcome to contact us with questions on your bike, comments on our service, and stories of your Joystar adventures.

Contact Customer Service

To reach our Joystar customer support team please fill out the following form by clicking the support button located in the bottom right corner of the page.

We are also available on Facebook and Twitter.

If you have any suggestion or advice, please feel free to write down your idea or call us and we will get back to your as soon as possible.

Contact Information
  • Email: joystar_service@joykie.com
  • Company: The website is jointly operated by Joy Kie Technology Co., Limited and Middle Bridge Ltd;
  • Middle Bridge Ltd's Address:1010 Cambourne Business Park, Great Cambourne, Cambridge, CB22 6DP, United Kingdom;
  • Joy Kie's Address:61 Mody Road, Mirror Tower, Unit 2 of LG 1, Tsim Sha Tsui, Kowloon, Hong Kong
Contact Form
Got a question? We'd love to hear from you.
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Regarding after-sales problem, please fill in the order number and attch related photos

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