Warranty
  • Kids Balance Bike
  • Kids Bike
Kids Balance Bike Warranty

Your JOYSTAR balance bike comes with a 2-YEAR WARRANTY against manufacturing defects. However, at JOYSTAR we believe in customers for life. Register your JOYSTAR online, and we will extend a LIFETIME WARRANTY to the original owner. Go to https://www.joystarbike.com/support/registration.html to secure your LIFETIME WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

JOYSTAR warrants to the original retail purchaser of the JOYSTAR Balance Bike that should the JOYSTAR Balance Bike or any part thereof be proven defective in material or workmanship within two year from the date of original purchase, such defects will be repaired or replaced, at the Company's option, without charge for parts or labor.

This warranty does not cover normal wear and tear and does not apply to any product or part thereof which has been damaged through alteration, mishandling, misuse, neglect, accident, improper assembly or storage, or unauthorized repair. except as provided herein, the company makes no express warranties and any implied warranties, including those of merchantability and fitness for a particular purpose are limited in duration to the duration of the written limited warranty contained herein. in no event shall the company be liable for incidental or consequential damages arising directly or indirectly from the use or performance of this product.

Kids Bike Warranty

LIMITED WARRANTY AND POLICY ON REPLACEMENT PROCEDURES & RESPONSIBILTIES

Your purchase includes the following warranty which is in lieu of all other express warranties. This warranty is extended only to the initial consumer purchaser.

Please register your bike on our web www.joystarbike.com to get the lifetime warranty. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

FRAME

Steel frames are guaranteed against faulty materials and workmanship for as long as the initial consumer purchaser has the bicycle, subject to the condition of thefaulty materials or workmanship during the guarantee period, the frame will be replaced. For frame replacement under JOYSTAR Limited Warranty ,contact Us , statingthe nature of the failure, model number, date received and the name of the store from which the bike was received, at the address given on this page. Frame must bereturned for inspection at customer's expense. Please note: the fork is not part of the frame. A lifetime warranty on your frame does not guarantee that the product willlast forever.

The length of the useful life cycle will vary depending on the type of bike, riding conditions and care the bicycle receives. Competition, jumping, downhillracing, trick riding, trial riding, riding in severe conditions or climates, riding with heavy loads or any other non-standard use can substantially shorten the useful productlife cycle. Any one or a combination of these conditions may result in an unpredictable failure that is not covered by this warranty. All bicycles and frame sets should beperiodically checked by an authorized dealer for indications of potential problems, inappropriate use or abuse. These are important safety checks and are very importantto help prevent accidents, bodily injury to the rider and shortened useful product life cycle.

PARTS

All other parts of the unit except Normal Wear Parts are warranted against defective materials and workmanship for a period of 1 year from the date of purchase by theinitial consumer purchaser, subject to the Terms and Conditions of the warranty listed below. If failure of any part should occur due to faulty materials or workmanshipduring the warranty period, the part will be replaced. All warranty claims must be submitted to the address below and must be shipped prepaid and accompanied byproof of purchase. Any other warranty claims not included in this statement are void. This especially includes installation, assembly, and disassembly costs.

This warranty does not cover paint damage, rust, or any modifications made to the bicycle. Normal Wear Parts are defined as grips, tires, tubes, cables, brake shoes and saddle covering. These parts are warranted to be free from defects in material and workmanship as delivered with the product. Any claim for repair or replacement of NormalWear Parts (grips, tubes, tires, cables, brake shoes and saddle covering) and missing parts must be made within thirty (30) days of the date of purchase. The warrantydoes not cover normal wear and tear, improper assembly or maintenance, or installation of parts or accessories not originally intended or compatible with the bicycle assold. The warranty does not apply to damage or failure due to accident, abuse, misuse, neglect, or theft. Claims involving these issues will not be honored.

CONDITIONS OF WARRANTY

1. Your bicycle has been designed for general transportation and recreational use, but has not been designed to withstand abuse associated with stunting and jumpingĀ·This warranty ceases when you rent, sell, or give away the bicycle, ride with more than one person, or use the bicycle for stunting or jumping.

2. This warranty does not cover ordinary wear and tear or anything you break accidentally or deliberately.

3. lt is the responsibility of the individual consumer purchaser to assure that all parts included in the factory-sealed carton are properly installed, all functionalparts are initally adjusted properly, and subsequent normal maintenance services and adjustments necessary to keep the bicycle in good operating condition areproperly made. This warranty does not apply to damage due to improper installation of parts, installation of any kind of power plant or internal combustion engine,modification or alteration of the brakes, drive train, or frame in any way, or failure to properly maintain or adjust the bicycle.
NOTICE: Bicycle specifications subject to change without notice.